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Privacy Policy — Pro Art Travel

Data Controller:
Pro Art Travel supported by Look Arts Vision
Registered Office: Akelei 76, 4102 Culemborg, The Netherlands
Company Registration (KPK): 81661851
VAT Number (BTW): NL003588201B86
Contact: privacy@proarttravel.nl

1. Scope and Purpose of Data Processing

  1. We process personal data that you voluntarily provide via forms on our website (trip booking, newsletter subscription, Custom Trip inquiries).

  2. Data is collected to:
    a) process and confirm travel bookings;
    b) send newsletters and marketing communications (with your consent);
    c) respond to inquiries and provide customer support;
    d) comply with legal obligations (e.g., tax, accounting).

2. Legal Basis and Data Categories

  1. Booking and contract execution: processing is necessary for the performance of a contract (Article 6(1)(b) GDPR).

    • Categories: name, contact details (email, phone), billing information.

  2. Consent: for marketing communications (Article 6(1)(a) GDPR).

    • Categories: email, name.

  3. Legal compliance: for tax and accounting (Article 6(1)(c) GDPR).

    • Categories: invoicing data, payment records.

3. Data Recipients

  1. Service providers engaged by us (hotels, airlines, payment processors, IT hosting providers).

  2. Authorities or auditors when required by law (tax, financial supervision).

  3. No data is sold to third parties.

4. Data Retention

  1. Booking and billing data: kept for 5 years after trip completion (tax/accounting requirements).

  2. Marketing consents: kept until withdrawal of consent.

  3. Support inquiries: kept for 2 years for quality and audit purposes.

5. Your Rights under GDPR

You have the right to:

  • access your personal data;

  • rectify inaccuracies;

  • request erasure ("right to be forgotten");

  • restrict processing;

  • data portability;

  • object to processing;

  • withdraw consent at any time for marketing communications.

To exercise your rights, contact us at privacy@proarttravel.nl.

6. Cookies

  1. We use cookies for website functionality, analytics (e.g., Google Analytics) and marketing (e.g., Facebook Pixel).

  2. You can manage or reject cookies via your browser settings or our cookie banner.

7. Security Measures

We implement technical and organizational measures to protect data: secure servers, encryption (SSL), access controls, staff training.

8. International Transfers

Data may be transferred to service providers in the EU. If outside the EU, adequate safeguards (standard contractual clauses) are in place.

9. Changes to this Policy

We may update this policy. The current version is always available on our website (proarttravel.nl/privacy).

Last updated: April 2025

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