PRIVACY POLICY

Privacy Policy — Pro Art Travel

Data Controller:
Pro Art Travel supported by Look Arts Vision
Registered office: Akelei 76, 4102 Culemborg, Netherlands
Company registration (KPK): 81661851
VAT number (VAT): NL003588201B86
Contact: privacy@proarttravel.nl

1. Scope and purpose of data processing

1. We process personal data that you voluntarily provide via forms on our website (travel booking, newsletter subscription, questions about a tailor-made trip).

2. Data is collected to:
   a) process and confirm travel bookings;
   b) to send newsletters and marketing communications (with your consent);
   c) respond to inquiries and provide customer support;
   d) comply with legal obligations (e.g. tax and accounting obligations).

2. Legal basis and data categories

1. Booking and performance of the contract: processing is necessary for the performance of a contract (Article 6(1)(b) GDPR).

   • Categories: name, contact details (email, phone), billing information.

2. Consent: for marketing communications (Article 6(1)(a) GDPR).

   • Categories: email, name.

3. Legal compliance: for tax and accounting purposes (Article 6(1)(c) GDPR).

   • Categories: billing information, payment information.

3. Data recipients

1. Service providers engaged by us (hotels, airlines, payment processors, IT hosting providers).

2. Authorities or accountants when required by law (tax authorities, financial supervision).

3. No data is sold to third parties.

4. Data retention

1. Booking and invoice data: will be kept for 5 years after the end of the trip (tax/accounting requirements).

2. Marketing consents: will be retained until consent is withdrawn.

3. Support questions: kept for 2 years for quality and audit purposes.

5. Your rights under the GDPR

You have the right to:

• to access your personal data;

• correct inaccuracies;

• request for erasure ("right to be forgotten");

• restrict processing;

• data portability;

• object to processing;

• You can withdraw your consent to marketing communications at any time.

To exercise your rights, you can contact us at privacy@proarttravel.nl .

6. Cookies

1. We use cookies for website functionality, analytics (e.g. Google Analytics) and marketing (e.g. Facebook Pixel).

2. You can manage or refuse cookies through your browser settings or our cookie banner.

7. Security measures

We take technical and organizational measures to protect data: secure servers, encryption (SSL), access controls and staff training.

8. International transfers

Data may be transferred to service providers in the EU. Outside the EU, appropriate safeguards are in place (standard contractual clauses).

9. Changes to this policy

We may update this policy. The current version is always available on our website (proarttravel.nl/privacy).

Last updated: April 2025